Frequently Asked Questions
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Everything you need to know about our products, shipping, ingredients, and the ritual behind them.
Orders & Shipping
Standard shipping takes 3–7 business days within the US. We also offer expedited shipping (2–3 business days) at checkout. International orders typically take 7–14 business days.
Yes! We ship to the US, Canada, UK, and Australia. International shipping rates are calculated at checkout based on your location.
Once your order ships, you'll receive an email with a tracking number and link. You can also check your order status by contacting us at hello@spiritualaffinity.com with your order number.
Yes, we offer free standard shipping on all orders over $50 within the US. Orders under $50 have a flat rate of $5.99.
Products & Ingredients
Yes. Every product is handmade with 100% natural ingredients. We use no synthetic fragrances, parabens, sulfates, phthalates, or artificial colors. Our formulations are built around essential oils chosen for their pleasant, grounding scents.
Our products are designed for all skin types, including sensitive skin. However, if you have specific allergies, we recommend checking the full ingredient list on each product page or contacting us before purchasing.
The Complete Flow Reset Bundle lasts 6–8 weeks with daily use. Individual soaps last 4–6 weeks, body oils and butters last 6–8 weeks, and shower steamers are single-use (each pack contains enough for 2 weeks of daily use).
Regular soap cleans your skin. Our products are formulated around scent, warmth, and texture, and built into a ritual — so the experience is about more than getting clean. It's the difference between washing and taking a moment for yourself.
Most of our products are vegan. The Soothe soap contains honey and oatmeal, so it is not vegan. All other products in our line are 100% plant-based.
Bundles & Pricing
The Morning Flow Set is designed to help you feel awake and energized with citrus and eucalyptus scents. The Evening Flow Reset is designed to help you unwind with lavender and chamomile. The Complete Flow Reset Bundle includes both for a full-day rhythm.
Yes! While our bundles offer the best value and the most complete experience, you can purchase individual soaps, oils, butters, scrubs, and steamers from our Shop page.
Not yet, but gift cards are coming soon. In the meantime, our bundles make excellent gifts, and we include beautiful packaging with every order.
Every bundle purchase includes 5 free digital gifts ($127 value): the Soft Girl Guide (PDF), Soft Breathwork Guide (PDF), Self Touch Guide (PDF), Shower Soundscape (15-min audio), and Guided Breathwork (10-min audio).
Returns & Refunds
All sales are final. Because our products are handmade, we do not accept returns or exchanges.
We do not accept returns. If your order arrives damaged, is missing items, or you received the wrong product, please email support@thespiritualaffinity.com within 3 days of delivery with your order details so we can assist you.
No. We do not offer exchanges of our products because the products are handmade and all sales are final.
How It Works
The vagus nerve is the longest cranial nerve in the body, connecting the brain to the gut, heart, and lungs, and it plays a role in the body's relaxation response. We reference it because our rituals are inspired by the idea that warmth, scent, and touch can be part of winding down — not because our products are a clinical treatment for it. If you have a diagnosed condition related to nervous system function, please talk to a healthcare provider.
There's general research on how sensory input like warmth, scent, and breathwork can support relaxation, and we design our rituals with that in mind. That said, we haven't run clinical studies on our specific products, and we're not making medical claims — this is a wellness ritual, not a treatment.
Many customers tell us they feel calmer after their very first use. Beyond that, the ritual is something that tends to build with consistency — most people settle into it over 2–4 weeks of regular use, though this varies from person to person.
Still Have Questions?
We're always happy to help. Reach out and we'll get back to you within 24 hours.
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